Privacy Policy

Privacy Policy

Introduction

Welcome to http://colorado-springs-french-speaking-therapy.denvermentalhealthcare.com (hereinafter referred to as “Colorado Springs French Speaking Therapy,” “we,” or “our”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of data in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), and its equivalent laws in Colorado (CPA), Utah (UCPA), Connecticut (CTDPA), Virginia (VCDPA), South Africa (POPIA), and other relevant jurisdictions.

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not cover third-party websites, apps, or services linked to our site, which have their own privacy policies governing user data.

Processing Activities

This Privacy Policy is designed to guide you on the following interactions:

  1. Using Our Services: When you access and utilize our applications and services as an authorized user, we collect and process your personal information.
  2. Website Visits: Visiting our websites linked to this policy means you agree to our data collection practices.
  3. Communications: We may contact you via various channels (emails, calls, SMS) for updates, newsletters, or promotional purposes, all while respecting your consent and privacy preferences.

Personal Data Collection

We collect a variety of personal data to enhance your experience and improve our services. This includes:

  • Account Information: Details related to your registration and account creation, such as user names, email addresses, and passwords.
  • Payment Information: Data necessary for processing payments, including credit card numbers, billing addresses, and payment history.
  • Financial Information: We may collect banking information or other financial data if you choose to use our financial services.
  • Purchase Information: Details about your transactions with us, such as purchase history and order specifics.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, used for analytics and improved user experience.
  • Location Data: If you opt-in, we can access and use your location data to provide relevant services.
  • Feedback and Reviews: Any comments, reviews, or feedback you share with us are also considered personal data.
  • Social Media Information: If you choose to connect our services with your social media accounts, we may collect information from these platforms (with your consent).
  • Product Information: Data related to the products or services you interact with on our platform.

We obtain this data through direct user input, automated systems, and third-party providers, all while adhering to strict privacy standards.

Cookies

To enhance your experience and understand user behavior, we use cookies. Cookies are small text files stored on your browser or device that serve various purposes:

  • Strictly Necessary: These ensure basic functions of our website, such as secure login and navigation.
  • Preference: Cookies here remember your preferences and settings for a personalized experience.
  • Analytics: We use analytics cookies to gather insights into website usage and user behavior.

Users have the option to control non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes specified during collection or as required by law. Once the retention period expires or when these purposes are fulfilled, we securely delete or anonymize the data to ensure confidentiality.

Security Measures

The security of your personal information is a top priority. We implement robust organizational and technical safeguards to protect your data:

  • Encrypted Communication: All data transmitted between your device and our servers is encrypted to prevent unauthorized access.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access: The right to request access to and review the personal data we hold about you.
  • Rectification: You can ask for corrections or updates if your information is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your data.
  • Restriction: You may limit our use and processing of your personal data under specific conditions.
  • Data Portability: The right to receive a copy of your personal data in a structured format for use with another service provider.
  • Objection: Object to the processing of your data for specific or all purposes.
  • Non-Discrimination: You have the right to be free from discriminatory practices based on certain personal characteristics.

To exercise these rights, please contact our privacy team at your earliest convenience using the contact details provided below. We will respond to your requests in accordance with applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, ensuring you are always informed about how we handle your data.

Contact Information

For any questions, concerns, or requests related to privacy and data protection, please contact us:

  • Email: contact@colorado-springs-french-speaking-therapy.denvermentalhealthcare.com
  • Postal Address: [Insert Address]

We appreciate your trust in us, and we are committed to protecting your privacy throughout your interaction with Colorado Springs French Speaking Therapy.